© 2017 by Raul Ramos.

Product Quality

Resin models are cast on demand or in small batches by the artist.  Due to the molding and casting process, there is a subtle difference in each sculpture. The models are cast in a neutral grey resin to best showcase form and detail. Resin color may vary slightly for each piece.  All flash is removed and mold lines are sanded off but may still be visible.  Minor imperfections such as tool marks and the occasional air bubble are sometimes unavoidable.  Additional clean up and assembly may be required.

Shipping & Delivery

All domestic orders are shipped with USPS Priority mail. International orders are shipped with USPS Priority or USPS First Class mail as determined by the customer. Choosing Priority Mail is recommended for international orders. Insurance is added for all orders over $50 USD. This charge is included in the shipping costs.

Orders are shipped within 3-4 business days. For domestic orders please allow 2-5 business days for delivery. International orders can take 10 to 15 business days.

Ordering & Payment

Visa, MasterCard, American Express and PayPal are all accepted for payment. Shipping charges are calculated at the final check out page. Upon successful check out, your order will be processed and you will receive an email notification.

Return & Exchange Policy

If your item is damaged, please inform me immediately using the form located on my contact page. I will reply with an email address where you can send pictures of any damage done to the package and or item. I will do my best to resolve the issue in a timely manner.

In certain cases, the damage can be caused during transit and a claim will be filed to USPS in your name.